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I. Write
One Documentation Lane
Writer's Camp, MA 00000
1-800-CALL-MEE

Objective
A challenging technical writing position in a growth-oriented, B2B company where I can apply my strong mananagement, on-line documentation, and programming skills.
Technical Skills
Software: Proficient in: FrameMaker 6.0, Microsoft Word 2000, Adobe Acrobat 4.05, and RoboHelp 8.0, PaintShop Pro 6.0. Exposure to: QuarkXPress 6.5, WebWorks Publisher 3.0
Hardware: PC, Macintosh, Sun, VAX, MicroVAX, HP
Operating Systems: Windows 95, 98, 2000, and NT, UNIX, Linux, MS-DOS, VMS, OS/2, MVS
Languages: C++, Java, HTML coding, Visual Basic, COBOL
Databases: ORACLE, SQL, RDB, Sybase, Access
Networking: ATM, Ethernet, FDDI, Frame Relay, LAN, PPTP, SNA, TCP/IP, WAN
On-line Portfolio: http://www.mywork.com
Professional Experience
XYZ Software Company, Boston, MA
Permanent Technical Writer, June 1998-Present
  • Designed, wrote, and illustrated documentation for an ORACLE/SQL-based file management product running under UNIX and Windows NT.
  • Developed and wrote a network guide for Ethernet and Novell applications and protocols.
  • Wrote user, operation, programmer (API), and application guides, on-line help (HTML and PDF formats), and release notes using FrameMaker 6.0, Microsoft Word 98, RoboHelp 8.0, and Adobe Acrobat 4.05.
QRS Software Company, Framingham, MA
Permanent Technical Writer, May 1996-June 1998
  • Designed and wrote context-sensitive on-line documentation and error messages for software development environment using Microsoft Word 7.0 and RoboHelp Office 6.0.
  • Wrote programmers (API) manuals for C++ developers using Framemaker 5.0 on a Sun Workstation.
ABC Insurance Company, Waltham, MA
Contract Technical Writer, January-April 1996
  • Researched and wrote hardcopy and on-line documentation for SQL database product using Microsoft Word 6.0/95 and RoboHelp 3.0.
  • Worked closely with software engineers.
  • Wrote and illustrated marketing collateral using Interleaf 5.0 and Paintshop Pro 1.0.
LMN Instrumentation Company, Cambridge, MA
Contract Technical Writer, December 1995
  • Wrote peripheral and reference guides for a medical reporting system.
  • Edited medical data sheets using Microsoft Word 6.0.
DEF Publishing Company, Cambridge, MA
Contract Technical Writer/Editor, April-November 1995
  • Wrote on-line help screen and tutorials, training and user guides, overhead slide presentations, and marketing collateral.
  • Edited newsletter, instruction and style guides.
  • Designed and revised icons and error messages.
  • Used Icon Author, EDT, and Pagemaker 5.0.
GHI Manufacturing Company, Needham, MA
Contract Technical Writer, January-April 1995
  • Wrote and designed installation, operation, quick reference, and maintenance guides for factory automation software.
  • Developed program manuals, usability tests, and functional specifications through interaction with engineers and programmers.
  • Used Word for Windows on a VAX Cluster.
JKL Software Company, Boston, MA
Permanent Technical Writer, May 1993-January 1995
  • Designed and wrote training and user guides.
  • Updated ORACLE database guides, electronic repair guides and services bulletins.
  • Used WordPerfect 4.0 and EVE on a DEC MicroVax.
Education and Professional Development
Degrees:
Goodwrite University, Certificate in Technical Writing 1993
State University, Bachelor of Arts in English 1992

Coursework:
Programming Courses in Java, C++ 2000
QRS Training Course 1995-1996
Certificate in COBOL Programming 1995

Professional Societies:
Member of Society of Technical Communication (STC), 1992-Present
Member of Society for Documentation Professionals (SDP), 1992-Present



References Available Upon Request

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